Skip to content

Where-To-Buy

Search online, buy in store.

Many shoppers want to try on hiking boots, backpacks or bike bags and get advice. They research online and buy in store. On brands’ product pages, Where-To-Buy shows item by item which retailer nearby has the product available and which online shop delivers it. So demand ends up in specialist retail instead of on marketplaces. Where-To-Buy is free of charge for retailers.

ortovox.com · Product page

Where-To-Buy in numbers

+115%

higher likelihood of a sale when retailers show their availability

+270%

more views of the retailer’s contact details and route planner

2,000+

retailers in the ecosystem

What our customers say

At ORTLIEB, shoppers find their way to expert advice in store.

In conversation · ORTLIEB

“The tool catches the doubts that would otherwise lead to an abandoned purchase or a return, and offers expert advice in store instead.”

Rahul Malhotra & Anne KalmutzkiE-commerce & Project Management, ORTLIEB

At deuter, more shoppers arrive at specialist retailers well informed.

In conversation · deuter

“Specialist retailers tell us that more customers are coming in who have done their research on our website and now want advice.”

Matthias Gumbrecht & Stefan SchönHead of National Sales & Business Development Manager Digital Sales, deuter

Chillaz brings new shoppers to retailers.

In conversation · Chillaz

“We bring new customers to retailers. All they really have to do is serve them.”

Ulf KattnigFounder & Managing Director, Chillaz

Specialist retail has a firm place in Ortovox’s online shop.

In conversation · Ortovox

“From the start, it was clear that we wanted specialist retail to have a firm role in the set-up.”

Thomas UnterwegerHead of Sales Germany, Ortovox

Features

Four building blocks for more visibility in retail.

01 · Where-To-Buy Local

Shoppers find the item at the retailer around the corner

On the brand’s product page, shoppers see which retailer near them has the item they want in stock in their colour and size – sorted by distance, with opening hours, contact details and directions. If they like, they reserve the item online and collect it in store. For a pure retailer search without a specific item, there is the Dealer Locator.

02 · Where-To-Buy Online

Online purchases stay in specialist retail too

For those who prefer to order online: alongside local retailers, the plugin shows the online shops of the specialist retailers that carry the item. One click leads straight to the shop. So online purchases don’t drift to marketplaces either.

03 · Shop Window for brands

Shoppers browse the retailer’s range

On the brand website, shoppers see more than where an item is available. In the Digital Shop Window, they browse further products of the brand that the retailer currently has in stock. Image, price and sizes are shown, and items can be reserved for collection right away.

vaude.com · Digital Shop Window

sport-schettel.de · Shop Window

04 · Shop Window for retailers

Retailers show their brand range on their own website

Retailers without their own online shop add the Digital Shop Window to their website with an embed code from OUTTRA. It is linked to their availability and shows, for every brand they carry, which products are currently in stock. Shoppers reserve for collection. Nothing is maintained twice, and the Shop Window is free of charge for retailers.

How Where-To-Buy works

Shoppers find the product at a retailer near them.

The brand’s product page has a “Buy local” button. One click shows which retailers nearby have exactly this item in stock – with distance, opening hours and directions. Retailers send their availability via OUTTRA. If no retailer nearby has the item, the Lost Sales add-on shows how much revenue specialist retail is missing out on. Where-To-Buy is free of charge for retailers.

The process

Live in under 14 days.

  1. Day 1

    Kick-off

    The brand and OUTTRA agree on scope, design and product data.

  2. Week 1

    Integration in the brand’s CI

    The plugin is built in the look of the brand website and added to the product pages. Effort for the brand: a small code snippet.

  3. Week 2

    Connect retailers

    Retailers send us their availability via the OUTTRA platform. Those already in the ecosystem appear for the new brand straight away. We invite all the others.

  4. Day 14

    Live

    Test, approval, launch. From now on, the brand website shows for every item which retailer has it available. Availability updates automatically.